What We Collect and Why
When you open an account with us, we collect the information needed to run it: your registered name, contact details, and the payment methods you link — including Touch 'n Go eWallet, Boost, and GrabPay. Transaction records are kept to process deposits and withdrawals accurately and
-
1
to meet the obligations that apply where local law permits. We also collect device and session data — browser type, IP address, pages visited — to keep the platform running smoothly and to detect unusual access patterns that could signal unauthorised use. We do not sell
-
2
your personal data to third parties. Data shared with payment processors like Touch 'n Go eWallet or Boost is limited strictly to what those processors need to complete your transaction. You can request a copy of the data we hold on your account at any time
-
3
by contacting our support team. Retention periods follow applicable legal requirements; account data is not kept longer than necessary once an account is closed. Players in Kuching and across Malaysia are covered by the same policy terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.